April 30, 2006
99 Direct Mail Tips
- Give a free gift to increase response
- Highlight the free-gift offer prominently
- Use short copy to tease the reader to read further or respond
- Minimize the use of buzz words
- Make your offer easy to respond to
- Prove any claims with details to add credibility
- Ask for the order right away
- Use graphics and color to support the message and text
- Offer a free trial to eliminate risk
- Hire a professional copywriter for your content
- Hire a professional graphic designer
- Make your offer easy to understand at a glance
- Promise many benefits
- Give many reasons to buy
- Use all the formatting available with taste
- Have your direct mail reviewed by an objective third party
- Use colored paper to make impact and save on printing costs
- Consult with a direct-mail specialist
- Use a reply card or other reply mechanism
- Put a headline on the envelope
- Survey customers about what they’ll respond to
- Include postage-paid return cards or envelopes
- End a page with the middle of a sentence to encourage more reading
- Personalize as much as you can
- Use a Post-It note for greater impact and attention
- Make the offer very prominent in the copy
- Use a no-risk guarantee
- Keep track of target recipients, replies and follow-up
- Tell the whole story
- Keep paragraphs short
- Break up long copy with graphics or white space
- Don’t dwell on history or background
- Offer a free-trial period
- State your geographical service area even if its global, national, regional or local
- Keep the sales pitch positive and highlight the benefits
- Include a call to action; tell your readers exactly what you want them to do
- Use a “P.S.”–its one of the most frequently read parts of the copy
- Make it easy to purchase: credit cards, terms, etc.
- Offer a discount for a quick response and order
- Make a simple order form for faxing
- Always put a sense of urgency and deadline in your copy
- Put a picture of a phone by your phone number
- Put testimonials at the top of the content and by the call to action
- Use typestyles that are easy to read, not a mix of them
- Have a call to action at the beginning, middle and end of your copy
- Use free information, free samples and a free demonstration as a marketing hook
- Offer a free consultation in addition to the free information hook
- Separate features and benefits (emphasize benefits)
- Use bullet points and small segments of information
- Use subheadings and subtitles
- Include a toll-free number if you have one
- Get your readers involved with a contest
- Use a tear-out coupon or one with a printed perforation
- Ask plain questions and offer a simple solution
- Put in a photo of yourself or an associate’s to personalize it
- Make promises; keep promises
- “Free” is still a motivating word–use it and highlight it
- Use handwritten notes or comments on your direct-mail piece
- Guarantee customer satisfaction
- Offer proof of the benefits
- Include case studies and success stories
- Restate your offer often, especially at the end of the communication
- Use captions, sayings or titles under all photos
- Order your mailing list or compile it way in advance of your execution date
- Test your list and use “Address Correction Requested” to clean your list
- Mail to vendors as well as target prospects
- Outsource things you don’t do best: printing, mail prep, design, etc.
- Put yourself on all mailing lists
- Work with a list broker to tighten list specifications
- Test different copy, headlines and offers
- Use graphics on the outside of envelopes
- Measure results and calculate ROM (Return on Mailing) dollars
- Code your mailings to measure response
- Mail frequently to a smaller subset of your list
- Plan and prepare enough mailings for three months at a time
- Use color
- Do a co-op mailing with a fusion marketing partner or power partner
- White space is good–a clean look is professional and easy to read
- Print in large quantities to take advantage of cheaper printing prices
- Use mailing pieces as handouts and for sales kits
- Mail to PR contacts
- Self-mailers are read more than stuffed envelopes
- Postcards are very efficient; usually both sides are looked at
- Print on the flap of the envelope to increase exposure
- Create excitement: “Act Now!”, “For a limited time!”, “Hurry while it lasts!”
- Deliver stacks of left-over printed items to trade organizations
- Its OK to send the same piece over and over for consistency
- Mail to educational institutions
- Create fun for you and your prospect with your campaign
- Tie other marketing to your mailings
- Put your website address on all mailing pieces
- Odd shapes work, too
- Mail with stamps get opened before metered mail
- Include pre-stamped reply envelopes
- Don’t delay your mailing by trying to mail in bulk on one day
- Include a business card in a letter
- Lumpy mail gets attention–it gets opened and gets a good response
- Have a conversation with your prospect
- Publicize your direct-mail campaign
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