March 16, 2006

How to spot trends

 

Checklist: where and how to spot trends  Which trend (re)sources to track and utilize? Here’s what works for us: Which trend (re)sources to track and utilize? Here’s what works for us:
  • Papers, websites, blogs, news, newsletters (online and offline); also see VIRTUAL ANTHROPOLOGY
  • Magazines (online and offline), books
  • TV, movies, radio
  • Seminars, fairs, trade shows
  • Eaves-dropping, chat rooms, conversations
  • In-house trend units
  • Advertising at large
  • Other trend firms, thinkers (philosophers, architects, sociologists), management gurus
  • Street life, travel
  • Friends, colleagues, family
  • Customers(!)
  • Trend reports
  • Consultants, researchers, experts
  • Universities
  • Shops, museums, hotels, airports
  • Catalogues
  • Competition

Yes, there are definitely more sources out there. So please do add your tips. In the next version of this document, the above sources will be clickable, linking to explanations on how to make the most of each source.

Let the information come to you

 

No need to endlessly surf from site to site: by now, every aspiring trend watcher has of course set up his or her own RSS based trend feeds (we like Bloglines). Other ways to let information come to you are Google Alerts and Technorati Mini. Enter search phrases like ‘consumer trends’ or ‘world’s first’ or a specific trend name. A ready-to-use flow of trend-goodness will come your way. No need to endlessly surf from site to site: by now, every aspiring trend watcher has of course set up his or her own RSS based trend feeds (we like Bloglines). Other ways to let information come to you are Google Alerts and Technorati Mini. Enter search phrases like ‘consumer trends’ or ‘world’s first’ or a specific trend name. A ready-to-use flow of trend-goodness will come your way. Still feeling overwhelmed? Don’t feel like doing it all yourself? The good news is that plenty of (new) trend firms and blogs are working hard to do the work for you, often for free (well, to a certain degree, we’ve all got to eat ;-) . Spend a few days on PFSK, Iconoculture, Influx Insights, Agenda Inc and yes, trendwatching.com, and copy, then aggregate as many consumer trends and insights as you can, and you will have enough material to start building your ‘framework’ (see below for more on this). One more tip: not only will you find dozens of trends in our database, we have also collected more than 200 articles about our trends, from publications like the Guardian and Time Magazine. The articles are a great source for getting additional insights and examples from trend watching journalists.

Mindset After putting your web of resources in place, you’re left with an equally important job: sharpening your trend watcher mindset. The biggest challenge here is to maintain an open, curious mind. Closely observing instead of judging the world around you; ask yourself ‘why’ whenever you notice something new, instead of looking for the faults. Realize that you are not necessarily your customer: your professional interests should be broader than your personal interests. In other words, think and act like an entrepreneurial journalist. How?

Fine-tuning your trend watcher mindset 
  • Look cross-industry, cross-discipline, cross-demographics, cross-class.
  • Think like a (paranoid) CEO, even if you don’t get paid like one. Stop being ‘just’ a specialist and aim to become a generalist: yes, we all need to be a specialist in something. However, we also need to be generalists, to understand the big picture and how we and our companies and products fit in.
  • Never dismiss anything too quickly. Many of today’s success stories, from the camera phone to the Airbus 380, were dismissed and ridiculed from the day they were imagined, announced or conceived.
  • Ask questions. Why is something happening? Why was it introduced? Why do consumers like it? Or why do they hate it?
  • Try stuff out: the proof of the pudding is always in the eating.
  • Read a random magazine every week (buy one you would normally NEVER read), or a random blog!
  • Taboos, prejudices, dogmatism, negativity: all of this will stop you from picking up new ideas (and becoming a more pleasant person!), understanding many of your customers, and will thus cost you money.

Permalink • Print • Comment

So, What is a trend?

Trendwatching.com, March 2006

Let’s face it: never before has knowing about emerging consumer trends been as important as it is now. Luckily, finding out about trends has become much, much easier. In a world that’s fully connected, where tens of thousands of smart professionals and amateurs are spotting, observing, thinking, and innovating, and putting their findings online for all to see, insanely valuable resources are up for grabs.

Yes, this avalanche of trends, insights and new business ideas may cause information overload, but there is definitely an exciting innovation overload, too. The only thing that separates YOU — passionate CEO, marketer, entrepreneur — from being in the know is the time to devote to absorbing these sources, if not adding to them yourself. 

So the world truly is your oyster, and yet, when we ask professionals if and how they spot trends and, even more importantly, how they apply those trends to their own brands, a lot of challenges and confusion still seem to exist. So let’s quickly look at why it’s crucial to stay on top of the latest trends, and then move on to discuss how to thrive in this trend arena.

Why consumer trends?Why consumer trends? Well… Why not? In a nutshell, tracking consumer trends is a crucial way to understand what consumers are doing now and may be doing next. Which ideally should inspire you to dream up new goods, services and experiences for and with your customers to meet and anticipate their needs.

Why consumer trends? Well… Why not? In a nutshell, tracking consumer trends is a crucial way to understand what consumers are doing now and may be doing next. Which ideally should inspire you to dream up new goods, services and experiences for and with your customers to meet and anticipate their needs.

And the latter should lead to more revenues, more profits. So consumer trends are as much about making money as anything else in the business world. Don’t believe us? Hey, Tom Peters seems to be on board! So, what is a trend? How about: “A statistically significant change in performance of measured data which is unlikely to be due to a random variation in the process.”

That won’t get the creative juices going, though. So consider what we came up with a few years ago, and which is still holding up well:

“A manifestation of something that has ‘unlocked’ or newly serviced an existing (and hardly ever changing) consumer need, desire, want, or value.”

Example? One of the core human needs is to be in control, or at least to have the illusion of being in control. No wonder then, that the online world (a new technology), which firmly puts the individual in the driver’s seat, is so addictive. We dubbed this manifestation ONLINE OXYGEN, and as the Net continues to put even more control in the hands of ordinary consumers, we’re spotting sub-trends every day.

It’s more than…Trend watching is about more than spotting the next color, fabric or hot designer. Sure, black may be back, and miniskirts may re-conquer the catwalks in 2008, but the consumer arena is infinitely more complicated than that. Oh, and trend watching isn’t about ‘hard-core’ futurism, either. Better leave gazing into a crystal ball, predicting what’s going to happen 15 to 20 years from now, to futurists and scenario planning departments. Trend watching is about observing and understanding what’s already happening, major and minor, mainstream and fringe.

Trend watching is about more than spotting the next color, fabric or hot designer. Sure, black may be back, and miniskirts may re-conquer the catwalks in 2008, but the consumer arena is infinitely more complicated than that. Oh, and trend watching isn’t about ‘hard-core’ futurism, either. Better leave gazing into a crystal ball, predicting what’s going to happen 15 to 20 years from now, to futurists and scenario planning departments.Once you fully understand what’s driving trends, why it is that some things take off and others sink, it’s time to figure out which of them will affect your business, and determining the impact of the ones who do. Next? Figuring out how to counter the possible threats, and capitalize on the many opportunities. To quote fellow trend watcher Michael Tchong: “Catch the next wave before it catches you”.

Point of viewWhich brings us to having a point of view about the world around you. The more trends you track, and the more able you are to put these trends into context, the more guidance you’ll have. When you have a broad point of view, even tiny observations start to make sense. Back to harsh reality, though: how many marketers do you know who could give you a concise answer if asked about, let’s say, the future of consumerism? In the same vein, how many business execs do you know who are capable of explaining the main ten (or five, or even three) trends shaping not only their industry but the entire business arena? And how many CEOs can skillfully lay out a kick ass plan of attack based on their understanding of the ‘New Consumer’? (No, Steve Jobs doesn’t count! ;-) Too many challenges and old habits are apparently stopping individuals across organizations from realizing that their future depends on having a well-honed point of view. Why?

Which brings us to having a about the world around you. The more trends you track, and the more able you are to put these trends into context, the more guidance you’ll have. When you have a broad point of view, even tiny observations start to make sense.Back to harsh reality, though: how many marketers do you know who could give you a concise answer if asked about, let’s say, the future of consumerism? In the same vein, how many business execs do you know who are capable of explaining the main ten (or five, or even three) trends shaping not only their industry but the entire business arena? And how many CEOs can skillfully lay out a kick ass plan of attack based on their understanding of the ‘New Consumer’? (No, Steve Jobs doesn’t count! ;-) Too many and are apparently stopping individuals across organizations from realizing that their future depends on having a well-honed point of view. Why? And the challenges are…

Last year we conducted a large number of unscientific yet very telling surveys, sessions, and conversations, all dedicated to unearthing the challenges faced by professionals who want to make trend watching an integral part of their jobs or corporate activities.

After accumulating and categorizing, these main three ‘trend challenges’ emerged:

The 3 main challenges 
  1. Management and corporate culture (‘They’re just not into trends’)
  2. Resources (Information overload or starvation, lack of time and/or lack of funds)
  3. Understanding and applying trends (How to think Big Picture? What to actually do with your point of view?)
If you’re facing one (or maybe all three) of these challenges, you know how hard it can be to remain upbeat about making trend watching an integral part of your daily work. The good news is that none of these challenges are life-threatening. In fact, as stated at the beginning of this document, everything you need to overcome these challenges is available.

Our recommendation? Start your own corporate TREND UNIT. Today. Even if that unit is just you (in which case it’s really a TREND YOUNIT ;-) . The TREND UNIT is not some multi-million dollar/euro/pound affair. It doesn’t have to employ a staff of five (though that eventually would be nice ;-) . It’s more a state of mind. It can be low-cost, unauthorized, and grass roots if need be.

So don’t wait for permission, which for now will solve the corporate culture challenge. Find a few unaccounted for hours per week and start to weave your own web of 24/7 resources, especially free ones, even if those sources are just well categorized links on a company-wide accessible wiki. This will, at least for now, solve the resource/money issue. Then fine-tune your point of view, while inviting like-minded colleagues to brainstorm on how to translate your first findings to your brand and your organization (hereby addressing challenge number 3). We guarantee that within weeks, your TREND UNIT will be the focus point for trend-minded colleagues and other contributors. Let’s look at some more detailed ways to go about this.
Permalink • Print • Comment

Prosper is launched

Last December I wrote about Zopa, a British ebay for personal loans. A month ago “Prosper” started operating a similar model and it looks as if it is going to “prosper”.  I have already started a group for lenders so let me know if you want to join.

Here is an article published in Trendwatching.com.  

As described by Chris Larsen, co-founder of Prosper: “Prosper gives people the opportunity to take back the marketplace for consumer credit. By providing the platform and tools for an efficient marketplace created by and for people, Prosper aims to make consumer lending more financially and socially rewarding for everyone.”

How it works? People who need money request it, with a listing of why they need the money, and some numbers describing their credit rating. Other people then bid for the privilege of lending money to them. The lower the interest rate offered by the lender, the more likely he is to win the bid. Prosper facilitates, in return for a one-time 1% fee on funded loans from borrowers, and a 0.5% annual loan servicing fee from lenders.

Compared to Zopa, Prosper has added a number of community elements, the most important one being groups. Designated group leaders confirm that everyone in the group is real, and by joining a responsible group with a good payment history, borrowers get a good reputation by association, and lenders are more likely to offer good interest rates. Belonging to a group also adds old-fashioned social pressure: if a borrower stops making loan payments, he’ll bring down the group’s reputation with his own.

Let’s face it: most banks suck, are paid huge amounts for providing terrible service, and are completely stuck in a ‘provider versus consumer’ mindset. Which means plenty of opportunity to shake up the industry. Start a Zopa or Prosper in Germany or Singapore, or, if you’re an entrepreneur looking to fund a new business, why not cut out the middleman and go straight to the people? (Oh, and if you’re a lender – make sure to diversify your loans. You can’t trust ‘em all ;-)

Permalink • Print • Comment

Today’s Correspondent Rates

0032_lsms.jpg

wells_3_16.pdf

wamu_3_16.pdf

usbank_3_16.pdf

tbw_3_16.pdf

pf_3_16.pdf

gmac_3_16.pdf

cw_3_16.pdf

citi_3_16.pdf

chase_3_16.pdf

aurora_3_16.pdf

Permalink • Print • Comment